Hello Woofers.
Daisy Here!
Today has been cloudy, cold and rainy, but we have a tale to tell!
OTL, like every Two Legs in the world, has a mobile phone and was used for business purposes over the years he has been working for himself, until of late. Working from home everything is now done by email or land line telephone.
Being an astute sort of woofer, he has worked out that he doesn't need the Pay Monthly contract and it will be an advantage if he switched to Pay as you Go.
That is where the problems start!
He gets onto the phone companies web site only to find there is no 'I want to change' button so, after much searching, he finds a phone number to ring. At last, a human voice! 'Please I want to change my contract'
Sorry, we can’t change you over 'cos we can't find your account.
Can't find me? You can soon find me to take my thirty odd pounds each month!
You need to contact out Business Team, we will get them to phone you on Monday.
Monday comes, no call.
Phone telephone company, what you need to do is to get to a Phone Shop and get them to change it over, but here is your VCN number.
Find a shop and call in, 'Can you change this over?'
No, you need to go to a competitor’s shop, take out a Pay as you Go, sim only contract, then transfer your number over using the VCN number.
Six shops up the road is the competition, buy a sim, change it over and after twenty-four hours it all clicks into place.
Now what you have above is an edited version of the telephone calls, live contacts via the keyboard.
You know, OTL says that with all this messing about, it would have been quicker to write a letter and shove it in the post box!
Just don't send the letter to the phone company!
It's exhausting all this technical stuff!
Luv,
Daisy
